Returns are handled manually by requesting via replying to any of your confirmation emails, by our contact page or by calling us 800-786-3197 x702.

You've got 30 days to return your purchase if you're not completely happy. You must contact us and you will be issued a "Return Authorization" number (RA#). Use this number on your package when shipping your product back. If you have decided to return the product and the product does not have a Manufacturers defect, send it back to us by any shipping method you choose. 10% Restocking Fee will apply for goods returned without defects. 20%-50% Restocking Fee may apply to items not defective but used and not in new resellable condition. Restocking fee will not apply to defective goods.
If you have a defective product we will issue a "Return Service" call tag at our expense within the first 30 days.   After 30 days your manufacturers warranty will apply. Credit will be issued to your original credit card. Typical credit times are 7 days after we receive the product.
Shipping charges are not refundable.
Tools are not returnable.