Knowledge Base:  
You are here: Knowledge Base > Order Questions
I never got a confirmation email or I might have entered my email incorrectly.
Last Updated: 06/16/2015

I never got a confirmation email? I might have entered my email incorrectly?

Don't worry, real people look at your order when it comes in.

We get lots of folks that mistype their email addresses. Most of the time we'll get your receipt "returned" to us via another email that tells us the address can't be delivered.

If we can't guess the typo, we'll call you. If you've typed your email AND your phone number wrong, we may call your credit card company and have them contact you by their agent.

If you haven't heard or seen anything from us within one business day.
Give us a call on our non toll-free number 800-786-3197.

Was this article helpful?


Related Articles
 > Has my order shipped?
 > My order is missing items.
 > When will my order ship?
 > I think I received the wrong product.
 > Return Questions
 > Tracking Information for Shipments
 > How to return your order?
 > When will my order ship?
 > Warranty questions.